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Online learning frequently asked questions

  • 09.09.2015

1. What kind of internet access do I need for an online class?

You must have regular, reliable high-speed Internet access if you are to succeed in an online course.

 

2. What kind of Internet access do I need for an online course?

Online courses require an up-to-date PC or Mac-based computer. Many online courses also require seeing a VOD. Many instructors post materials online in various file formats (typically PowerPoint, Word, Excel or PDF files). To open these files, you will need the appropriate software or software viewer plug-in. You may purchase the Microsoft Office Suite

 

3. Can I complete GCU online courses using only a mobile device, like a smartphone?

No, not at this time.  Many aspects of your course are accessible using a mobile device, but not all.  Computer access is required.

 

4. Can I get technical help with my online course if I need it?

Yes, you can. If you run into technical problems or error messages using our LMS classroom, word processing software, student email, passwords, or your personal computer, email to onlinesupport@gcuniv.edu