FAQ - Can I get technical help with my online course if I need it?

ONLINE LEARNING FAQ


Can I get technical help with my online course if I need it?


Yes, you can. If you run into technical problems or error messages using our LMS classroom, word processing software, student email, passwords, or your personal computer, email to onlinesupport@gcuniv.edu


Comment (0)

What is CANVAS and How can I log into it?
CANVAS is a learning management system (LMS) that has been adopted by institutions for higher education all over the world. CANVAS tools enhance the instructor’s teaching power and the student's learning experience, saving more time and effort and allowing greater focus on other priorities.   To log into CANVAS and explore the online course(s) you are enrolled, please see the attached and follow the guidance step by step    

more

Can I get technical help with my online course if I need...
Yes, you can. If you run into technical problems or error messages using our LMS classroom, word processing software, student email, passwords, or your personal computer, email to onlinesupport@gcuniv.edu

more

Can I complete GCU online courses using only a mobile de...
No, not at this time. Many aspects of your course are accessible using a mobile device, but not all. Computer access is required.

more

What kind of Internet access do I need for an online cou...
Online courses require an up-to-date PC or Mac-based computer. Many online courses also require seeing a VOD. Many instructors post materials online in various file formats (typically PowerPoint, Word, Excel or PDF files). To open these files, you will need the appropriate software or software viewer plug-in. You may purchase the Microsoft Office Suite

more